Income

Spanning more than 20,000 square miles and serving 51 cities and unincorporated communities, San Bernardino County faces unique challenges in ensuring equitable access to essential resources. To help overcome these barriers, the Transitional Assistance Department launched a Mobile Office designed to provide convenient, on-the-spot services in remote and underserved areas.

Equipped with full-service workstations and office technology, the Mobile Office provides convenient, on-the-spot assistance to both prospective and existing customers. Services include support accessing public assistance programs, complete with on-site document scanning and printing to streamline the application and renewal process.

Beyond direct client services, the Mobile Office plays a vital role in community engagement and collaboration. Staff collaborate with community-based organizations to educate residents on self-service options and train partners to help customers apply for benefits. The Mobile Office also collaborates with other agencies, extending its reach and impact across sectors.

Through its innovative approach, the Transitional Assistance Department is advancing the County’s commitment to strengthening communities and expanding equitable access to services. Residents can access the Mobile Office at community events, resource fairs, and other strategic locations throughout the year.